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1st time using MujiTV

Category: MujiTV

To use MujiTV services, you need to:1. Application:- For watching on PC, Mac, Android mobile phone, iPhone, iPad, please use web browser. Go to URL: https://mujitv.com/- For watching on Android TV box...

First Time using JapanTV

Category: JapanTV

Q: I've ordered an auth code, what should I do next?A:Please complete the following 3 steps.1. Installing JapanTV applicationPlease download then follow the instructions to install application from be...

How to recharge MujiTV account

Category: MujiTV

1. Recharge via webTV:- Log in to https://mujitv.com/- Click on "Recharge" in the top-right corner of the screen- Input a recharge code- Click on "Recharge"2. Recharge via Android TV box/Amazon FireTV...

JapanTV 3 days test Auth Code is invalid

Category: JapanTV

Test code is valid for a new account only. Please logout and register a new account. (email does not have to be a real one)

Can not renew my MujiTV Prime account with MujiTV Mini Recharge code

Category: MujiTV

MujiTV Prime account can be renewed only with a MujiTV Prime Recharge code. MujiTV Mini account needs MujiTV Mini Recharge code to renew.  

I can not enter JapanTV Auth code to the second device

Category: JapanTV

You need to enter Auth code only once. For other devices, all you need is to login with the same userID and password.

Super Stream Player error "Authorize failed"

Category: NewHome

Issue: Recently, Super Stream Player is updated to v.2 (the latest version: 2.0.1). Customers who downloaded Super Stream Player v.2.0.0 or v.2.0.1 found themselves cannot watch NewHome any more, with...

Steps to install JapanTV on Mac

Category: JapanTV

    1. Go to https://smartcloudsvc.com/index.php/appshop/ 2. Click on the below icon/link to download the file: 3. Go to your download folder, click to open the downloaded file: 4. Click on “Cancel”...

Cannot log in to JpacTV app

Category: Nozomi

Issue: JpacTV customers who have ID as "Jpacxxxxxxxxx" and using JpacTV app found themselves cannot log in to JpacTV, error showed: "Invalid Account or Password" even they use correct ID and PW. Solut...

Closed captions on 051-059 channels

Category: JapanTV

From 24 Feb 2022 afternoon, closed captions are enabled for the following H264 (720p picture quality) channels:51 (字)NHK総合-HD53 (字)日テレ54 (字)テレビ朝日55 (字)TBS56 (字)フジテレビ57 (字)テレビ東京 TV TOKYO58 (字)テレ玉59 (字)...

Can I change my username to a new email

Category: JapanTV

Q: My JapanTV account username is an old email address, I want to change it to a new email. A: Sorry, JapanTV account username can not be changed. JapanTV account username needs to be in email format,...

MujiTV の導入方法（FireTV）

Category: MujiTV

Downloaderというツールを使って、MujiTVアンドロイド用のアプリーをダウンロード、導入してください：http://01203333.com/555 詳細はこのページご参照ください：     https://smartcloudsvc.com/index.php/how-to-install-android-app-on-firetv/